Terms & Conditions

Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Return Policy
Full Wigs, Customized Wigs, Illusion Falls, Toppers, Headband Falls, Pony Wigs and Hat Falls may not be returned. Wig care products and accessories may not be returned. All sales are final and no returns are accepted on wigs, falls, toppers and accessories. Exchanges are accepted in certain circumstances.

All products are shipped to you via UPS 3 day select, insured and signature required.

If you are not satisfied with the product, you may exchange it within 48 hours of receiving it. Products must be returned to us via UPS, insured and signature required. You are responsible for all shipping charges. All returns may be exchanged for a wig of same or lesser value. We allow three exchanges per purchase. You may choose to have store credit in our New Jersey showroom if you are not satisfied after the 3rd exchange. We reserve the right to refuse any order for any reason (If Paypal is used you will be refunded ).

All returned items must be in the original condition with tags attached. Any products that have been cut, dyed or altered in any way may NOT be exchanged. For fitting purposes, the wig may be tried on but NOT worn outside or for extended period of time to qualify for an exchange. Wigs, Illusion Falls, Toppers, Headband Falls, Pony Wigs or Hat Falls that show any signs of wear may NOT be exchanged. Any Wigs, Illusion Falls, Toppers, Headband falls, Pony Wigs or Hat Falls that have been stained, soiled, ripped or exposed to odors such as smoke or perfume may NOT be exchanged. Any sign of wear or damage will void the 48 hour policy. We do not refund shipping charges. Allow 7 days for us to receive and process your exchange. “FINAL SALE” products means items are not exchangeable. No refunds on any products.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DESIGN BY FLORA. The collective work includes works that are licensed to DESIGN BY FLORA Copyright 2003-2017 ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with WIG DESIGN BY FLORA or purchasing WIG DESIGN BY FLORA products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with WIG DESIGN BY FLORA or to purchase WIG DESIGN BY FLORA products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by WIG DESIGN BY FLORA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of DESIGN BY FLORA used in the site are trademarks or registered trademarks of DESIGN BY FLORALimitation of Liability
DESIGN BY FLORA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DESIGN BY FLORA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a DESIGN BY FLORA product is mistakenly listed at an incorrect price, DESIGN BY FLORA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DESIGN BY FLORA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DESIGN BY FLORA shall issue a credit to your credit card account in the amount of the incorrect price.Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated byDESIGN BY FLORA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.Notice
DESIGN BY FLORA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DESIGN BY FLORA.

Your use of this site shall be governed in all respects by the laws of the state of NEW JERSEY, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DESIGN BY FLORA products) shall be in the state or federal courts located in BERGEN COUNTY, NEW JERSEY. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DESIGN BY FLORA products) must be commenced within 3 MONTH after the claim or cause of action arises. DESIGN BY FLORA’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DESIGN BY FLORA may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DESIGN BY FLORA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
DESIGN BY FLORA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DESIGN BY FLORA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DESIGN BY FLORA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DESIGN BY FLORA in its sole discretion.

You agree to indemnify, defend, and hold harmless DESIGN BY FLORA, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, DESIGN BY FLORA may link to sites operated by third parties. However, even if the third party is affiliated with DESIGN BY FLORA, DESIGN BY FLORA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DESIGN BY FLORA. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DESIGN BY FLORA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).